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SunHub · customer portal

Give the customer an account. Get your phone back.

Every "what's on my roof again?" call is a call your office didn't need to take. SunHub is the homeowner side of SolarProjeX — a real account for the solar on their roof, under your brand, on your domain.

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A branded portal, not another app your customers have to find.

Most solar service software ends its relationship with the customer at an emailed PDF. SunHub gives your customers a real account instead: equipment, documents, warranties, receipts, appointments, service history, and live production, all under your brand and your domain. It reads straight from SolarProjeX, so there is nothing for your office to keep in sync separately.

Service requests submitted through SunHub land in your queue as requests, not self-scheduled bookings, so nothing shows up on your calendar without your team seeing it first. Customer-submitted equipment corrections go to an approval queue rather than writing straight into your record. Solar pool heating and hot water are first-class in the portal, not bolted onto a PV-only screen.

  • Full account for equipment, documents, warranties, receipts, appointments, and service history
  • Live production reporting with the reading's real age — never a fake "right now"
  • Requests, not bookings — a service request lands in your queue, nothing self-schedules
  • Customer equipment corrections route to an approval queue, never straight into your record
  • White-label — your brand, your domain, sign-in by email or text code, no password to lose
  • Takes no money and holds no card, ever

What's in the portal

Everything the homeowner asks the office for, in one account.

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Their account, your brand

Equipment, documents, warranties, receipts, and appointments — under your logo, on your domain, not SolarProjeX's.

Live production

Production shown where the equipment actually reports it, with the reading's real age — not a number pretending to be live.

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Requests, not bookings

A service request lands in your queue for your team to schedule — nothing books itself onto your calendar.

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PV, pool heat, and hot water

Solar thermal systems are first-class in the portal, with their own fields — not a PV screen with a note bolted on.

Frequently asked questions

Is SunHub a separate product from SolarProjeX?

No — it reads directly from the same SolarProjeX data your office already uses, so there's nothing to keep in sync between two systems.

Can customers change their own equipment records?

They can submit a correction, but it goes to an approval queue for your team to confirm — it never writes directly into your record.

Does SunHub handle payments?

No — SunHub takes no money and holds no card. It's an information and request portal, not a payment system.

More SolarProjeX built for solar

Field paymentsCard, pay-by-link, and payout to your bank Invoicing & collectionsContract lifecycle and a live owed board Customer reportsBranded PDF plus a secure share link Dispatch & schedulingMission Control board and live tech map Payroll & paysheetsRate catalog and payroll sheet sync SolarProjeX vs JobNimbusSolar service vs a roofing CRM SolarProjeX vs ServiceTitanSolar-native vs enterprise HVAC software SolarProjeX vs Housecall ProSolar-native vs generic home services SolarProjeX vs JobberSolar operations vs generalist SMB software Call Desk & customer dialerScored outbound queue, click-to-call, and automatic call logging Solar thermal operationsSPH & DHW equipment tracking with guided tech diagnostics Features matrixSolarProjeX vs traditional PV-only field service software Permit boardPermit status by AHJ, stage, and the tech who moved it Permit number auto-matchPublic-records matching across 405 jurisdictions, by address RMA & warranty boardFailed-equipment claims tracked from submission to reimbursement Bill-to managementMulti-account billing — roofers, GCs, and homeowners on the same address Report DesignerBuild, save, and share custom operational reports Reconciliation engineCross-checks jobs, invoices, and payments — surfaces what doesn't line up Team ChatJob-linked messaging for crew and office, built into the platform GPS photo captureAuto-GPS, auto-timestamp, burst mode, sample overlays Custom forms per job type13 solar starter templates, conditional logic, required-photo gating Smart clock-in / clock-outGPS-aware time tracking, audit-ready by default Roles, permissions, audit trailCustom roles, a toggleable permission matrix, complete-gating White-label your domainSelf-serve custom domain with auto-provisioned SSL Reviews & rank trackingAutomatic review requests plus a built-in local rank heatmap Integrations19+ native integrations, plus Zapier for 6,000+ more apps Visual workflow automationNo-code, drag-and-drop automation canvas Fleet trackingLive GPS, geofenced auto clock-in/out, optional Geotab integration SolarProjeX vs Service FusionSolar-native vs a generalist trade FSM

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