Customer portal
Every "what's on my roof again?" call is a call your office didn't need to take. The homeowner side of SolarProjeX — a real account for the solar on their roof, under your brand, on your domain.
The portal is called Solar Home. Your customers see it under your name, on your own domain, or on a neutral address at yourcompany.mysunhub.com until your domain is ready. See it on its own site at mysunhub.com.
Most solar software ends its relationship with the customer at an emailed PDF. SolarProjeX gives your customers a real account instead: equipment, documents, warranties, receipts, appointments, service history, and live production, all under your brand and your domain. It reads straight from SolarProjeX, so there is nothing for your office to keep in sync separately.
Service requests submitted through the portal land in your queue as requests, not self-scheduled bookings, so nothing shows up on your calendar without your team seeing it first. Customer-submitted equipment corrections go to an approval queue rather than writing straight into your record. Solar pool heating and hot water are first-class in the portal, not bolted onto a PV-only screen.
What's in the portal
Equipment, documents, warranties, receipts, and appointments — under your logo, on your domain, not SolarProjeX's.
Production shown where the equipment actually reports it, with the reading's real age — not a number pretending to be live.
A service request lands in your queue for your team to schedule — nothing books itself onto your calendar.
Solar thermal systems are first-class in the portal, with their own fields — not a PV screen with a note bolted on.
No — it reads directly from the same SolarProjeX data your office already uses, so there's nothing to keep in sync between two systems.
They can submit a correction, but it goes to an approval queue for your team to confirm — it never writes directly into your record.
No — it takes no money and holds no card. It's an information and request portal, not a payment system.
One platform from the first lead to the last warranty claim. Every capability below is part of it.
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