Generic roles almost always mean someone has too much access, or not enough.
Most field service software ships a fixed handful of roles — admin, tech, office — and every company bends its actual org chart to fit them. That usually means someone ends up with more access than they should have, or has to ask a manager to do something that should be part of their own job.
SolarProjeX supports custom roles per tenant with a toggleable permission matrix, so access can be shaped to match your company's actual structure instead of the other way around. Complete-gating enforces required fields and photos before a job can close, and activity carries an audit trail so who did what, and when, is never a guess.
What it does, point by point
- Custom roles per tenant, not a fixed generic set
- Toggleable permission matrix for granular access control
- Complete-gating enforces required fields and photos before a job can close
- Audit trail on key actions — who did what, and when
- Scales from a small crew to multi-department, multi-crew operations