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Roles, permissions, audit trail

Access that matches how your company actually runs.

Every company organizes differently. SolarProjeX's custom roles and toggleable permission matrix let you match access to how your team actually operates, not a fixed set of generic roles that almost fit.

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Generic roles almost always mean someone has too much access, or not enough.

Most field service software ships a fixed handful of roles — admin, tech, office — and every company bends its actual org chart to fit them. That usually means someone ends up with more access than they should have, or has to ask a manager to do something that should be part of their own job.

SolarProjeX supports custom roles per tenant with a toggleable permission matrix, so access can be shaped to match your company's actual structure instead of the other way around. Complete-gating enforces required fields and photos before a job can close, and activity carries an audit trail so who did what, and when, is never a guess.

  • Custom roles per tenant, not a fixed generic set
  • Toggleable permission matrix for granular access control
  • Complete-gating enforces required fields and photos before a job can close
  • Audit trail on key actions — who did what, and when
  • Scales from a small crew to multi-department, multi-crew operations

How it works

Permissions shaped around your company, not a generic default.

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Custom roles

Build roles that match your actual org chart instead of forcing it into admin/tech/office.

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Permission matrix

Toggle access at a granular level, per role, per tenant.

Complete-gating

Required fields and photos have to be captured before a job can move to Complete.

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Audit trail

Key actions are logged with who did them and when — not a guess after the fact.

Frequently asked questions

Are roles fixed, or can we customize them?

Roles are custom per tenant, with a toggleable permission matrix for granular control — not a fixed generic set.

Does SolarProjeX track who made changes to a job?

Yes — key actions carry an audit trail showing who did what and when.

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